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Frequently asked questions.

Everything you need to know about running your queue with Qeazy. Can’t find your answer? Get in touch.

Getting started

What is Qeazy?

Qeazy is a queue management platform that helps businesses organise customer queues, manage walk-in entries and keep customers informed about their turn.

How does Qeazy work?

Businesses set up their queue and make a QR code available to customers. Customers scan the code and enter their details to join. The business manages queue entries through its dashboard.

How can my business get started?

Create your Qeazy business account, complete the setup and make your QR code available to start accepting customer entries.

Which businesses can use Qeazy?

Restaurants and cafés, clinics, salons and studios, retail and service counters, events and venues and other businesses where customers wait for a service.

For your customers

Do customers need to download an app?

No. Customers join your queue in their phone’s browser, without an app or an account.

Can customers check their queue status?

Yes. Customers can view their position and status and the estimated waiting time where configured.

Does Qeazy notify customers?

Yes. Qeazy supports notifying customers when their turn approaches.

For your team

Can businesses manage walk-in customers?

Yes. Your team can add walk-in customers directly to the queue alongside QR check-ins.

Can different team members have different access?

Yes. Owners, managers and users each see the menus and actions their role allows.

Is there a mobile app for businesses?

Yes. The Qeazy business app is available on Google Play for Android. Owners and managers can also use the Merchant Web App in a browser.

Can I see how my queue is doing?

Yes. Insights shows entries, seated customers, average wait and cancellations for today, this week or this month, plus customers by hour and how every visit ended. Guest History keeps every past entry.

Pricing

Is Qeazy free?

Yes. Qeazy is free during early access, with every feature included.

Make every queue easier to manage.

Set up your business, print your QR code and start accepting customers. Qeazy is free during early access.