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Tell customers it’s their turn.

Notify customers as their turn approaches, straight from the live queue. They can wait wherever they like and come back when you’re ready.

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One tap for you. One clear message for them.

Here’s what happens when your team taps Notify, on both sides of the queue.

  1. Step 01 / 03Tap NotifyWhen you’re nearly ready for a customer, tap Notify on their row in the live queue.
  2. Step 02 / 03Their phone lights upThey get the message wherever they’re waiting: at the bar, outside or down the street.
  3. Step 03 / 03Everyone sees NotifiedTheir row shows Notified, so the whole team knows who’s on their way back.

Keep customers informed at the right time.

Notifying is one tap and it changes how waiting feels for your customers and your team.

Notify from the queue

Tap Notify on a customer’s row when you’re nearly ready for them. No phone numbers to dial, no names to shout.

Status everyone can see

Notified customers are marked in the live queue, so your team knows who’s on their way.

Fewer repeated questions

Customers stop asking how long it will be when they know they’ll be told.

Call when you need to

If someone hasn’t come back after being notified, call them straight from their row.

From waiting to served.

Notifications fit into the same simple status flow your team uses all day. You and your customer always see the same status.

  1. Your position#3Est. wait ~8 min
    WaitingNotify

    Waiting

    They join and wait wherever they like.

  2. It’s almost your turnPlease head back
    NotifiedCall

    Notified

    You notify them as their turn approaches.

  3. StatusOn the wayWe’re getting ready for you
    On the waySeat

    On the way

    They head back to be served.

  4. StatusSeatedEnjoy your visit
    Seated✓

    Seated

    You seat them and they leave the live queue.

Frequently asked questions

When should I notify a customer?

Notify customers when their turn is approaching, so they have time to return without crowding your entrance.

Can I see who has been notified?

Yes. Notified customers show the Notified status in the live queue.

What if a customer doesn’t respond?

You can call them from their queue card or remove the entry if they no longer need a place.

Is Qeazy free?

Yes. Qeazy is free during early access, with every feature included for your whole team.

Do customers need to download an app?

No. Customers scan your QR code and join the queue in their phone’s browser, without an app or an account.

Can we add customers who don’t scan the QR code?

Yes. Your team can add walk-in customers directly and they join the same live queue in the right order.

Can customers see their place in the queue?

Yes. Their status page shows their position and status, plus an estimated wait where your business has set wait times.

Can different team members have different access?

Yes. Owners, managers and users each see the menus and actions their role allows.

Related features

QR check-inCustomers join from their phoneLearn more → Live queueEvery waiting customer in one viewLearn more → Android appRun your queue from your phoneLearn more →

Make every queue easier to manage.

Set up your business, print your QR code and start accepting customers. Qeazy is free during early access.

Get Early Access See how it works