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Your business, at a glance.

The Merchant Web App is where owners and managers run the day. Insights shows your live queue, today’s numbers and how every visit ended, on one screen.

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The questions your dashboard answers.

Five questions every busy shift asks, each with its own place on the Insights screen. Switch between Today, Weekly and Monthly to look further back.

  1. 01

    What’s happening right now?

    The live queue strip shows how many customers are waiting, notified and seated at this moment.

  2. 02

    How busy are we?

    Total entries, compared with yesterday and how many of those customers have been seated.

  3. 03

    How long are people waiting?

    The average wait and the number of cancellations, each shown next to yesterday’s figure.

  4. 04

    When are we busiest?

    Guests by Hour shows when customers joined, so you can plan users for the rush.

  5. 05

    How did each visit end?

    Queue Status splits your customers into seated, cancelled and removed.

More than a dashboard: the Merchant Web App.

Owners and authorised managers run the business from a browser on desktop or tablet. Here’s everything in the app’s menu.

Live Queue

Every waiting customer in one list, with call, notify and seat in a tap.

Table Management

Set up your tables and see at a glance which are free and which are in use.

Menu

Keep your menu in Qeazy, organised by category.

Working Hours

Set the days and hours your queue is open.

Wait Times

Give customers an honest estimate, with wait times by number of people.

User

Add your team, so everyone works from the same live queue.

Roles & Permissions

Decide what owners, managers and users can see and do.

Guest History

Look back at past customers, how many came, how long they waited and how each visit ended.

Activity

See what happened in your queue and who did it.

Frequently asked questions

What is the Merchant Web App?

It’s the browser-based app owners and managers use to run their business in Qeazy: the dashboard, live queue, table management, menu, working hours, wait times, users, roles and permissions, guest history and activity.

Can users see the dashboard?

Users see the tools their role allows, such as the live queue and customer details. Management areas stay with owners and authorised managers.

Can I use Qeazy on a tablet?

Yes. The Merchant Web App runs in a browser on desktop and tablet.

Is Qeazy free?

Yes. Qeazy is free during early access, with every feature included for your whole team.

Do customers need to download an app?

No. Customers scan your QR code and join the queue in their phone’s browser, without an app or an account.

Can we add customers who don’t scan the QR code?

Yes. Your team can add walk-in customers directly and they join the same live queue in the right order.

How are customers told it’s their turn?

Your team taps Notify on the customer’s entry in the live queue and the customer is told their turn is approaching.

Can customers see their place in the queue?

Yes. Their status page shows their position and status, plus an estimated wait where your business has set wait times.

Related features

Queue settingsWait-time rules and people-per-entry limitsLearn more → Live queueEvery waiting customer in one viewLearn more → Android appRun your queue from your phoneLearn more →

Make every queue easier to manage.

Set up your business, print your QR code and start accepting customers. Qeazy is free during early access.

Get Early Access See how it works